FAQ

Shipping & Delivery

Do you ship internationally?

Yes, we offer international shipping. Orders are processed within 24 hours of receiving your payment. Standard shipping typically takes 8-10 business days from the shipped date. For more details, please visit our Shipping & Delivery page.

Sizing & Fit

I’m not sure what size to order. What should I do?

If you’re unsure about the size, we recommend comparing the measurements of an item you already own with our size chart. You can find our size chart here. Please note that the measurements shown are the dimensions of the finished garment.

Product Quality

How much do your shirts shrink after washing?

Our shirts are pre-shrunk during production and undergo a strict quality test to ensure they do not shrink or fade. You can trust that your purchase will maintain its quality after washing.

Gift Cards & Coupons

How do I use my Gift Card or Coupon code?

You can apply your Gift Card or Coupon code during checkout. Simply enter the code in the designated field on the shopping cart page and click "Apply." The discount will be reflected in your total order amount before payment.

Personalized Orders

Can I include a greeting card with my order?

Yes, we can include a personalized greeting card with your order. Please contact our customer service team at support@alohahorizon.com to provide the message you would like to include.

Get in touch

Have questions about your order, or a general enquiry?